In the introduction of the book, the author discusses how frequently people make mistakes and is attributed to the person in stead of the device or object. We are also willing to sacrifice use of an object by accepting all the things that are bad with it so long as we get the good as well opposed to only the good.
Ch 1
The cause for our mistakes is our inability to pay close attention and see or realize what we are doing. The author notes that for the most part, we only see part of our action and not all of it which can lead to mistakes. This is is made on the assumption that users only notice what they feel they need to notice and block all other things out on the functionality or their actions when using a particular device.
Discussion:
This book seems like it will be a bit dull only talking about mistakes an d errors. We will see as I read on how this book unfolds.
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