Summary:
The book introduced us to the concept of good and bad design. Through different examples, Norman was able to explain to us what made these designs bad or good as perceived by people. What makes a design good or bad, is irs ability to communicate its function effectively as well as be intuitive to uses. The idea of mental models people make gives us an insight on how we might do this. This book also reminds us that many times we need not overload a design with many features, bells and whistles, if it is not intuitive. Many people may blame themselves for a bad design but really, it is up to the designer to help people understand it it the point where no mistakes are made. Your design should also use world information to communicate effectively its purpose and how its purpose could be carried out. Norman gives examples of bad designs such as the glass doors and the VCRs that are not intuitive. He also encourages visual feedback in a design to let the user know what is going on or if it is doing it right. This can make the difference in slips and mistakes. Also, keeu your target user in mind and try catering it to their needs when possible. This book was overall about introducing us to what it takes to make a good design.
Discussion:
I enjoyed this book. I really did learn a lot from it and will keep these things in mind when next creating some sort of design. I am really looking forward to the emotional design book to see what that one says and what I can learn from it.
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